Your written arrangements
Confirm the travel dates, rooming, included activities, transfers and anything still pending.
Traveller support
The practical side
of a good journey.
Find the right starting point before departure, during your trip or after you return.
Questions about a trip we are arranging? Call our Nairobi office on +254 702 677 677 or send us a message through our contact page.
Before you travel
Bring the details together.
Review the final itinerary, check the named services and keep your trip-specific contacts accessible.
Your own preparation
Check current official entry and health guidance for the actual destinations and your circumstances.
Your contact plan
Keep the booking party’s details and agreed local support contacts with your travel documents.
Booked through
a travel adviser?
Your documents should identify your booking contact and the agreed route for local assistance. Nobu’s role in the local arrangements does not replace the booking party’s responsibilities.
Understand the partner model